Choosing the wrong interpretation equipment provider can turn a well-organized conference into a frustrating experience for participants. Here’s what’s worth checking before you sign a contract.

1. ISO certifications of the equipment

Interpretation booths must meet ISO standards — ISO 4043 for mobile booths, ISO 2603 for fixed installations (required for many EU-level/institutional events). Interpreter desks should comply with ISO 20109. If a provider can’t confirm these standards, that’s a red flag.

2. Language and participant capacity

Ask explicitly how many simultaneous language channels the system supports and how many participants it’s sized for. A modern digital system (e.g. Bosch DICENTIS) should comfortably cover conferences with dozens of languages and hundreds of participants — but exact figures vary between providers.

3. On-site technical support, not just rental

Quality equipment doesn’t help if it isn’t installed, tested and monitored properly. A serious provider sends dedicated technicians who stay throughout the event — not just deliver boxes and leave.

4. Verifiable experience with similar events

Ask for references or examples of previous events of similar size and complexity to yours — especially if you’re working with international organizations, where standards are stricter. A provider with real experience at multilingual conferences will be able to answer technical questions concretely, not just in general terms.

5. Compatibility with hybrid formats

If your event has or might have an online component, check whether the provider can integrate remote interpretation (RSI) with the in-room system, not just standard equipment for the physical room.

6. A backup plan

What happens if a receiver breaks down during the event, or a technical issue comes up? A good provider has backup equipment on-site, not just promises.

Want a quick assessment of your event’s needs? Request a quote and we’ll recommend the right setup.